Frequently Asked Questions
Find answers to common questions about our services, pricing, and processes.
What services does TechStudio provide?
TechStudio offers a comprehensive range of digital solutions including portfolio builders, ecommerce platforms, web development services, SEO optimization, graphics design, and full-stack development. We provide end-to-end solutions to help your business establish and grow its digital presence.
How does the Portfolio Builder work?
Our Portfolio Builder provides 20+ customizable themes that you can use to create a professional portfolio in minutes. Simply choose a theme, add your content, customize colors and layouts, and publish. No coding knowledge required, though advanced users can also customize with code.
What is your pricing structure?
We offer flexible pricing based on your specific needs. Our Portfolio Builder starts with a free tier for basic features, while premium plans unlock advanced customization options. For custom web development and ecommerce solutions, we provide tailored quotes based on your project requirements. Contact us for a detailed consultation.
How long does it take to complete a project?
Project timelines vary based on complexity. Simple portfolio setups can be completed within 24-48 hours. Standard websites typically take 2-4 weeks, while complex ecommerce platforms or custom applications may take 6-12 weeks. We provide detailed timelines during the initial consultation.
Do you provide ongoing support and maintenance?
Yes, we offer comprehensive support and maintenance packages. This includes regular updates, security patches, performance optimization, technical support, and feature enhancements. Support packages can be customized based on your needs, from basic email support to 24/7 dedicated assistance.
Can I use my own domain name?
Absolutely! All our solutions support custom domain names. We can help you purchase a new domain or connect your existing domain. Our team provides full assistance with domain setup, DNS configuration, and SSL certificate installation to ensure your site is secure and professional.
Is my website mobile-responsive?
Yes, all our solutions are fully responsive and optimized for all devices including desktops, tablets, and mobile phones. We follow mobile-first design principles to ensure your website looks perfect and performs excellently across all screen sizes and devices.
How do you handle SEO optimization?
We implement comprehensive SEO best practices including optimized meta tags, schema markup, XML sitemaps, fast loading speeds, mobile optimization, and SEO-friendly URLs. For our SEO service packages, we also provide keyword research, content optimization, backlink strategies, and regular performance reports.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, bank transfers, PayPal, and digital payment platforms. For larger projects, we offer milestone-based payment plans. International clients can pay in their preferred currency through our payment partners.
Can I migrate my existing website to your platform?
Yes, we provide website migration services. Our team can help transfer your existing content, maintain your SEO rankings, and ensure minimal downtime during the transition. We handle all technical aspects including database migration, content transfer, and redirect setup.
Do you offer ecommerce solutions?
Yes, we offer comprehensive ecommerce solutions including online stores, payment gateway integration, inventory management, order processing, and shipping integrations. Our ecommerce platforms are secure, scalable, and optimized for conversions with features like abandoned cart recovery and analytics.
How secure are your solutions?
Security is our top priority. We implement industry-standard security measures including SSL certificates, secure authentication, data encryption, regular security audits, DDoS protection, and secure payment processing. All our solutions comply with GDPR and other relevant data protection regulations.
Can you integrate third-party tools and services?
Yes, we can integrate a wide range of third-party services including payment gateways, CRM systems, email marketing platforms, analytics tools, social media platforms, and more. We have experience with popular services like Stripe, PayPal, Mailchimp, Google Analytics, and many others.
What happens if I need changes after the project is completed?
We provide a warranty period for bug fixes and minor adjustments after project completion. For new features or major changes, we offer competitive rates for existing clients. You can also choose our maintenance packages which include a certain number of update hours per month.
Do you provide training on how to use the platform?
Yes, we provide comprehensive training and documentation for all our solutions. This includes video tutorials, written guides, and live training sessions. We ensure you and your team are fully comfortable managing and updating your digital assets independently.
How do we collaborate during the project?
We follow a transparent and collaborative process. You'll have a dedicated project manager as your main point of contact. We use project management tools for tracking progress, conduct regular meetings (weekly or bi-weekly), provide demo environments for review, and maintain open communication channels via email, chat, or video calls.
What if I'm not satisfied with the result?
Your satisfaction is our priority. We work through multiple revision rounds to ensure the final product meets your expectations. We involve you at every major milestone for feedback and approval. In the rare case of dissatisfaction, we'll work with you to resolve concerns or discuss refund options based on our agreement terms.
Do you offer hosting services?
Yes, we offer managed hosting solutions optimized for performance and security. Our hosting packages include automatic backups, 99.9% uptime guarantee, SSL certificates, DDoS protection, and technical support. Alternatively, we can deploy your solution to your preferred hosting provider.
Can you help with content creation?
Yes, we offer content creation services including copywriting, graphic design, photography coordination, and video production. Our team can help create compelling content that aligns with your brand and engages your target audience effectively.
How do I get started?
Getting started is easy! Simply contact us through our website, email, or WhatsApp. We'll schedule a free consultation to discuss your needs, provide a detailed proposal with timeline and pricing, and once approved, we'll begin your project. You can reach us at the contact information provided on our homepage.
Still have questions?
We're here to help! Get in touch with our team for personalized assistance.